Terms And Conditions
The term “Custom Vintage Guitars” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the data and materials found or offered on this website for any particular purpose. You acknowledge that such data and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- The content of the pages of this website is for your general data and use only. It is subject to change without notice.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further data. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- Your use of any data or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or data available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
The data contained in this website is for general data purposes only. The data is provided by Custom Vintage Guitars and whilst we endeavour to keep the data up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the suitability or availability, completeness, accuracy, reliability, with respect to the website or the data, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such data is therefore strictly at your own risk.
We will in no event be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites.
Every effort is made to keep the website up and running smoothly. However, Custom Vintage Guitars takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Some of the links on this website are on an affiliate basis linking to external sites. Any problems arising from purchases or bookings will need to be dealt with at the external site in question. We cannot be held responsible for any problems that should arise from using these external websites. All bookings, purchases and requests made at external sites via links on this site are beyond our control.
This is the privacy notice of Bingo Head Ltd. In this document, “we”, “our”, or “us” refer to Bingo Head Ltd.
We are company number #06800584 registered in The UK.
This notice applies to the website Custom Vintage Guitar at the URL – https://customvintageguitar.com
Our registered office is at 7 Wine Street, Llantwit Major, CF61 1RZ.
1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images or supply images to be featured on the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you contact the site you are required to add your email address before sending. We require this to be able to respond to any questions you may ask or to forward your address to the relevant person / body. We don’t add your email to any mailing lists or marketing lists. Your email address is only ever used in response to your message.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We also use third party tracking services as which will also set cookies on your device, which can be controlled in the same way as the ones we set ourselves. You can remove or reject them via your web browser. The services we use have their own GDPR policies, you can view them here:
Clicky Stats – https://clicky.com/terms/privacy
1. Information we process because we have a contractual obligation with you
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1.1. verify your identity for security purposes
1.2. sell products to you
1.3. provide you with our services
1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us here. However, if you do so, you may not be able to use our website or our services further.
3. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
· whether the same objective could be achieved through other means
· whether processing (or not processing) might cause you harm
· whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
· responding to unsolicited communication from you to which we believe you would expect a response
· protecting and asserting the legal rights of any party
· protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
5. Information provided on the understanding that it will be shared with a third party
Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.
5.1. posting a comment
5.2. sharing an image
5.3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at here.
6. Complaints regarding content on our website
We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
7. Information relating to your method of payment
From time to time we may offer the opportunity to purchase an item or service through our website, either directly from us or a third party. Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of the payment processing provider – ie: WorldPay / SagePay / PayPal / MoneyBookers / Stripe or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
8. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
10. Affiliate and business partner information
We monetise this site by use of third-party affiliate programmes, whereby we gain commission based on any leads we send to our affiliate partners. We link to a number of third party sites, services and special offers in this way.
The availability of these external services and offers are beyond our control, and we are not liable to provide any compensation or financial reimbursement for any money lost or damages incurred as a result of any offers made by third parties featured on this site.
All responsibility for offers and services provided by external sites is the responsibility of said third party site alone. Bingo Head Ltd cannot be held liable in any way for any losses made at partnered affiliate sites.
We do not disclose any of your personal info to these partners via the data we collect at this site.
We undertake to preserve the confidentiality of the information regarding our affiliate partners and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy, and each has their own GDPR policies that you should refer to once you have visited their site.
Use of information we collect through automated systems when you visit our website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Please be aware that rejecting all cookies at the site may limit your ability to fully use the website as intended.
11.1. to track how you use our website
11.2. to record whether you have seen specific messages we display on our website
11.3. to keep you signed in our site
11.4. to record the conversation thread during a live chat with our support team
12. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
We do not use this data to identify you personally, unless you are signed in to our website.
Disclosure and sharing of your information
13. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
No such information is personally identifiable to you.
14. Third party advertising on our website
Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
Access to your own information
15. Access to your personal information
15.1. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website, should you hold one.
15.2. If you do not hold an account on the site, we hold no personally identifiable data about you.
15.3. To obtain a copy of any information that is not provided on our website you may send us a request here.
15.4. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
16. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us here.
This may limit the service we can provide to you.
17. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
18. Use of site by children
18.1. We do not sell products or provide services for purchase by children, nor do we market to children.
18.2. If you are under 18, you may use our website only with consent from a parent or guardian.
18.3. Such child users and visitors will inevitably visit parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.
18.4. The majority of third-party sites linked to from this site are for people aged 18 and over, please do not attempt to sign-up if you are not 18 and above. Bingo Head Ltd does not actively target those under the age of 18.
19. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
20. How you can complain
20.2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
20.3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
21. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
21.1. to provide you with the services you have requested;
21.2. to comply with other law, including for the period demanded by our tax authorities;
21.3. to support a claim or defence in court.
22. Compliance with the law
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.